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Customer Relationship Management | [ x ] | | Customer Relationship Management, or CRM, represents a business strategy as well as a technology solution to create and manage long-term relationships with customers. While technology solutions enable CRM, building customer relationships is a commitment by business owners to focus their attentions on the customer.
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Simple, Powerful, & Revolutionary CRM Solution
Starting at $19.99 per month
Enabling your business to reach its maximum potential requires a set of smart and powerful tools that work together. Office Interactive's on-demand Customer Relationship Management (CRM) was built from the ground-up to offer small and midsized businesses a centralized solution that streamlines all business activities. Simply drag and drop to create your own business application!
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All you need to run your business using one system |
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Easy to use with minimum or no training required |
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Pay as you go monthly subscription, starting at $19.99 a month |
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Expandable and Customizable to fit your unique business needs |
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Minimum data entry, with online form feed, email data conversion |
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Hosted solution allowing secure access anytime, anywhere, on-demand |
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Centralized customer, sales, vendor, employee, and financial data |
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Productivity & Collaboration Suite built-in |
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No threat of data loss from PC virus, crash, etc |
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Integrate and Automate Customer-serving Processes and Manage Resources More Effectively
Officeinteractive.com understands that creating and maintaining customer loyalty is the key to improve corporate profits. To this effect OI enterprise CRM applications are designed to serve as the ideal compact tool to help streamline the various business customer-servicing related processes. With OI CRM application you can now -
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Office Interactive Suite
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Office Interactive Collaboration module allows you to get all of your team members on the same page. With the ability to share, communicate, and discuss, OI Collaboration is an essential tool for your organization's day to day activities. Unique to Office Interactive, our collaboration module offers built-in e-mail client, allowing you to consolidate all of your POP3 e-mail accounts into one, easy-to-use, web based interface. Additionally, OI Collaboration comes with: Dashboard, Calendar, Contacts, Tasks, Notes, Links, Blogs, Instant Messenger, Desktop Alert, and Microsoft Outlook Sync tools.
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Office Interactive Sales. If you need a total sales solution, or isn't happy with the one that you have now (because it's too complicated), consider Office Interactive Sales. It is an easy-to-use Sales Force Automation (SFA) solution suitable for small and large sales teams. OI Sales is the industry's only Sales Force Automation solution that actually cuts-down on data-entry. With our unique ability to convert e-mails and web submissions into sales data and making sales calls with one simple click, OI Sales is the most salesperson-friendly tool available. Features such as search tags, auto e-mail history, auto call history, custom list view, custom form fields, and global search, makes OI Sales the tool of choice for Sales Manager and Sales Representatives.
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Office Interactive Customer gives you a 360 º view of your customers. You can now see everything from recent calls & e-mails to a customer, to the number of customer issues, to the amount of money a customer owes you in their invoices, all in one system. OI Customer comes with a comprehensive case management system that allows you to log, assign, track, and collaborate customer issues with the rest of your team. OI Customer Service knowledge base allows you to centralize all of your customer service information such as Frequently Asked Questions, Customer call handling protocols, Company Policies, Etc.) in one system, keeping your customer service team on all the same page. OI Customer module makes it easy for you to better serve your customers, allowing you to earn your customer's loyalty and making your business more competitive.
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Office Interactive Marketing gives a full picture of where your leads and customers are coming from. It makes it easy for you to manage multiple advertising and marketing campaigns and track lead generation and customer conversion easily. With our optional E-mail Marketing capabilities, you can now send e-mail newsletters and promotions to your customers, leads, opportunities, contacts, and external mailing lists. OI Email Marketing offers advanced mail merge and tracking capabilities making it easy for you to personalize your e-mail campaigns. OI E-mail Marketing is the most user friendly and affordable e-mail marketing solution available!.
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Office Interactive Billing and Expense allows you to simplify your invoicing and expense tracking needs. Unlike most financial solution, OI Billing & Expense was built from the ground-up to cater to the needs of business users. Requiring no prior knowledge of accounting or software training, OI Billing & Expense is the most user-friendly billing and expense management solution. With powerful features such as auto-invoice, auto charge, and auto-expense creation, you can now simplify your recurring billing and expenses with minimal effort. With optional Online Merchant account, OI Billing & Expense offers the most simple and affordable way to accept credit card payments from your customers.
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Office Interactive HR gives you the ability to centrally manage and organize your workforce information. With information such as compensation package, absence, sick days, vacation schedule, resumes, skills, contact information, picture, etc. Office Interactive HR is an essential tool for business managers to see the makeup of their organization. Office Interactive HR also offers built-in features to simplify your organization's recruitment activities.
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Office Interactive Project Management is an online project management tool that allows project managers, team members, consultants, and business managers, to collaborate and coordinate their ongoing project activities. Weather you're managing your organization's internal projects or projects for your customers with global resources, OI Project Management solution offers a full picture of your project in real-time. Dashboard, reports, file management, task management, resource utilization, event management are all built-in features that makes OI Project Management an essential tool for your organization.
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CRM On Demand |
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What is CRM?
Customer Relationship Management, or CRM, represents a business
strategy
as well as a technology solution...
Read more
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What OI CRM can do
for you?
Office Interactive CRM is a powerful suite of integrated sales, marketing and customer tools delivered over the Internet, on-demand...
Read more |
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CRM Solution
CRM solutions are comprised with a set of powerful feature-rich tools that help to effectively manage and improve sales, marketing and business customer relations...
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