What OI CRM can do for you?
Office Interactive CRM is a powerful suite of integrated sales, marketing and customer tools delivered over the Internet, on-demand. Office Interactive CRM lets you manage your sales, customer service and marketing tasks in a user-friendly web application, available any time and anywhere.
Keep your customers satisfied. Office Interactive CRM helps you build customer loyalty with its comprehensive suite of customer service tools. Manage your customer issues; generate customer service metrics, forecasts and reports; build and maintain detailed customer service knowledge base. Attach supporting documents to individual customer records so that each time you reference a customer, you have an up-to-date view of their transaction history.
Manage your sales with Office Interactive CRM. Our sales tools deliver true Sales Force Automation (SFA) designed for the small to medium business. With Office Interactive CRM you can track leads, contracts, quotes, and contacts. Also, be able to automate sales administration tasks. Office Interactive CRM sales analysis allows you to generate pre-loaded reports or create your own customized reports.
Create and track all your marketing activities using Office Interactive CRM marketing tools. Create campaigns, manage marketing budgets and analyze marketing effectiveness.
Your customer data is your business livelihood. Keep it in one place, and avoid ever having to re-enter customer information into duplicate systems. Office Interactive CRM streamlines your business processes by creating an environment to manage and analyze all facets of customer interaction. Office Interactive CRM is an integrated solution, meaning your critical customer data stays uniform, updated and available. Businesses currently using a mix of spreadsheets, contact managers, small business accounting software and paper records will benefit notably by moving to Office Interactive CRM.
Office Interactive CRM edition is built on top of the Office Interactive foundation, a fully-featured collaborative environment. With Office Interactive CRM, your organization can experience the benefits of CRM combined with a powerful collaborative platform for communication and sharing data. |